Error Number: 0x800CCC0E
It is caused by a conflict with Simple Mail Transfer Protocol (SMTP) servers while using Microsoft Outlook Express to read or browse email.
The full text associated with the error usually is: “The connection to the server has failed. Account: <account name>, Server: <server name>, Protocol: SMTP, Port: 25, Secure (SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E.”
The cause of the error.
Error Number: 0x800CCC0E’s cause is a built in behavior with Microsoft Outlook Express that will not allow you to send messages to another Simple Mail Transfer Protocol (SMTP) server while you are connected to the Internet using the MSN network.
The good news is that Error Number: 0x800CCC0E is relatively easy to fix.
Lets fix the error.
To solve this error, you have to set your email’s SMTP server to the MSN SMTP server. Typing in SMTP servers can be tricky business, so make sure that you understand all of the instructions on the screen and always double check what you type, to make sure that all is done in a correct way.
• Navigate to the Accounts setting under the Tools menu. Press on the Mail tab, choose the account that you want to change.
• Click on the Properties button.
• Click on the Server tab and find the Server Information section.
• Delete the URL in the Outgoing Mail (SMTP) text box and type smtp.email.msn.com
• Now go to the Outgoing Mail Server section.
• Select the check box labeled My Server Requires Authentication
• Click on the Settings button.
• Find the Login Information section and click on the Log On Using button.
• Type in your MSN Member ID (your user is the portion before the @ on your MSN email address) in the Account Name text box.
• Type your MSN Member password in the Password box
• Click on the check box labeled Log On Using Secure Password Authentication.
• Close the Outgoing Mail Server box by clicking the OK button.
• Close the <Mail Account> Properties box by clicking the OK button.
• Click Close to finish setting up your account.